FAQ
Find answers to common questions about our services.
Delivery time is usually 1-2 business days for areas around Cilacap. For destinations outside the city, delivery time depends on distance and road conditions.
Yes, we accept heavy cargo shipments with a maximum capacity of 500 kg per package. Please contact us before shipping to ensure the correct procedure.
You can track your package through the official JNT website or by contacting our customer service. We also provide a tracking number for real-time updates.
Yes, additional fees apply for remote areas depending on location and distance. We will provide detailed information when you place your order.
Shipping cost is calculated based on weight, volume, and destination. You can calculate it through our website or contact customer service for more information.
We offer various services including regular delivery, express delivery, special delivery for valuable items, and professional packaging services.
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